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Refund Policy - Course Fees
- Refusal by Immigration Canada
Students who are unable to obtain the appropriate documents to enter Canada are entitled to a
refund of all prepaid fees, less the registration fee of $115. Students must request the refund in
writing and return the original YMCA Letter of Acceptance, along with a copy of the letter of refusal from
Immigration Canada, to the International Language School of The YMCAs of Québec.
- Cancellation before Arrival
Students who wish to cancel their course must return the Letter of Acceptance and must provide
written notification to the International Language School of The YMCAs of Québec. Students will receive a
complete refund of all pre-paid fees, less the registration fee of $115 and a cancellation fee of $100.
- Cancellation of a 4 or 7 week session after Arrival and before the beginning of classes (1st day included)
If you cancel before the beginning of a session of 4 weeks and/or 7 weeks (1st day included), all the pre-paid fees will be refunded less a 40% fee on the total amount, less the administration fee of $115.
- Cancellation after the beginning of classes (1st day included) of a session of 4 or 7 week
There is no refund for any portion of services within a 4 or 7 week session after it starts (1st day included), all the pre-paid sessions will be refunded, less a 40% fee on the total amount less the administration fee of $115.
- Postponement
Students who wish to delay the start of a course must ensure that written notification reaches
the International Language School of The YMCAs of Québec at least 21 days before the start of the course.
Students who fail to provide sufficient notice will be charged a postponement fee of $75. If the
postponement is due to a visa delay, the fee of $75 will not be charged and we will require proof of
the delay.
| TYPES OF CANCELLATION |
PENALTIES |
| 1. Refusal by Immigration Canada |
$115Cnd |
| 2. Cancellation before arrival |
$115Cnd + $100Cnd |
| 3. Cancellation of a session of 4 or 7 weeks, after Arrival and before the beginning of classes (1st day included) |
$115Cnd + 40% of total amount of all pre-paid courses |
| 4. Cancellation of a session of 4 or 7 weeks, after the beginning of classes (1st day included) |
$115Cnd + 100% of the first course fee + 40% of total amount of all other pre-paid courses |
| 5. Postponement: 21 days before the beginning of a session with a written notification |
$75Cnd |
Refund Policy - Accommodation
Student must provide written notification in order to qualify for a refund.
Homestay & Residence
- Cancellation requested 2 weeks or more before accommodation start date
The student will receive a refund of all prepaid fees, less the accommodation placement fee of $190.
- Cancellation requested less than 2 weeks before accommodation start date
The student will receive a refund of all prepaid fees, less the accommodation placement fee of $190 and the amount equivalent to 2 weeks of the accommodation fee of his/her choice.
- Cancellation requested after the scheduled accommodation start date
No refund for the first 4 weeks. Any student requesting a refund for the period after the first 4 weeks must provide a written notification a minimum of 2 weeks in advance in order to qualify for a refund.
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